AGENDA

FRIDAY - 9/16

4:00 - 6:00

Pre-Day Workshop: Incident Response Tabletop: an MSP's Worst Day

#CyberMattLee and Ethan Tancredi w/ Huntress

6:30 - 9:30

Friday Night Social @ Crust Brewing

Networking, food, and remarks. Brought to you by Bvoip and ThreatLocker

SATURDAY - 9/17

7:00

Registration and Breakfast

8:05

GradientMSP Presents: Recession-Proofing Your MSP

Dave Goldie

8:55

Peer Panel: Onboarding/Offboarding Discussion

Moderator: Marvin Bee

Panel: Henry Timm and Rick Smith

9:30

Acronis Presents: Traditional MSP Tools Are Not Designed for Today’s Cyberthreats

Cramer Snuggs

10:20

Breakout Sessions

  • Azure AD vs Local PC Accounts
  • Business Documentation

11:30

DataStream Cyber Insurance Presents: Cyber Insurance 101

Larry Meador

12:00 - 1:30

Vendor Hall & Lunch

Grab a bite and visit the vendor booths.

1:30

Contract CYA

Liz Pifko w/ Corvinus Law and Renegade Legal

2:10

Vendor Panel: Future Direction of Support Industry

Moderator Matt Lee

Panelist: Andy Cormier w/ Syncro, Derik Belair w/ Augmentt, Larry Meador w/ DataStream Cyberinsurance

2:40

Huntress Presents: A Path to the $6 Million MSP - Bionics For Your Team

Ethan Tancredi

3:20

Peer Panel: Pricing and Packaging

Moderator Brian Morris:

Panelist: Ron Cervantes and Paco Lebron

4:10

Breakout Sessions

  • Optimized WiFi - Next Level Wireless Deployments
  • Leap to hire employees

5:10

Cybersecurity Stack Discussion Pt. I

Microsoft 365 Boocamp

Passionate. Innovation Evangelist. Full Stack Magician. On a personal mission to make people smile and to be awesome.

Matt provides overall leadership and strategic direction for information technology environments throughout Iconic IT on behalf of its numerous customers (internal and external) and partners. A technology veteran with expertise in virtualization, platform as a service (PaaS), cloud security, and technology transformations, Mr. Lee has been tasked with developing the Iconic IT roadmap and leading Iconic IT’s technology initiatives while working closely with customers and partners.

Mr. Lee creates mutually valuable partnerships by participating actively on major partners’ advisory boards, as well as service delivery councils. He was the recipient of the Wichita Business Journal’s 2016 CIO award. Mr. Lee has been a featured presenter for industry events such as Continuums Navigate and Watchguard Partner Summit. He participated on the Green Clouds Partner Summit 2019 Pac. Under Matt’s technological direction Choose Networks was ranked in the top 50% in the prestigious ChannelPro 2019 501 list.

To unwind, Matt enjoys flying down the streets of Wichita perched atop two wheels, decked out in neon biking gear.

Matt Lee is involved in the following Partner Advisory Councils (PACs):

COURSE SYLLABUS: https://bit.ly/3ChipPe

Back to the Revenue

An MSP Time-Travel Adventure
What if you could go back and restart your MSP? What would you do differently? What past
mistakes would you avoid? How would you set your future self up for lasting success?

Strap in and join NinjaRMM for a one-of-a-kind adventure through time and cyberspace as we
race to save one MSP’s business from ruin. You’ll work together with peers, exchange best
practices and approaches, and set our struggling MSP owner back on the right track with:
● A profitable and competitive service offering
● A solid managed services agreement that provides the right protection
● A practical plan for reducing costs, hiring the right staff, and scaling the business
effectively

You’ll also walk away with the tools and templates you need to make your own mark on history,
but if you want to help us repair this MSP’s timeline then you’ll have to hurry. Unlike you, time is
the one thing he doesn’t have.

Speakers:
Tom Watson, Channel Chief Advisor at NinjaRMM
Dom Scafidi, Content Manager at NinjaRMM

SATURDAY NIGHT SOCIAL

6:00 PM - 11:00 PM

DINNER @ FIVE ROSES PUB

ENJOY FOOD AND GREAT COMPANY HANGING OUT WITH TECHS AND VENDORS

Brought to you by:

five-roses-techcon

SUNDAY - 9/18

7:00

Breakfast

8:00

Peer Panel: Marketing - Best Move(s) I Made

Moderator: Marvin Bee

Panelists: Nathan Drager w/ Quantum PC Services, Diana Giles w/ Skyline IT Management, Cramer Snuggs w/ Cascade Technologies

8:20

Galactic Advisors Presents: The secret to growing your MSP while reducing your liability that no one is talking about

Matthew Koenig

9:10

Peer Presentation: Accounting Best Practices

Rachel Miller

9:30

Synology Presents: Fast Backup and Recovery for VMs and PCs

Erik Lando

9:50

Zorus Presents:

Chris Keith

10:30

Breakout Sessions

  • Taking the Leap to have employees
  • Business Documentation

11:30

ThreatLocker Presents

Justin Caloiaro

11:50

Dark Cubed Presents: Matching the Defense to the Threat: Why Products Designed for the Enterprise May Make Your Small Business Clients Less Secure

Vince Crisler

12:10 - 1:10

Vendor Hall & Lunch

Grab a bite and visit the vendor booths.

1:10

Tech Marketing Engine Presents: What's Your Marketing Score?

Matt Rodela

1:30

Datto Presents

Michael DePalma

1:55

Breakout Sessions

  • Optimized Wi-Fi - Next Level Wireless Deployment
  • Azure AD vs Local PC accounts

3:00

Wrap-up and Giveaways